1. Dear Sir, I am writing this letter to describe the ......... I've been having with one of your products.

incidents

instances

problems

examples

2. I am referring to your lawnmower ......... in the catalogue as 'Supercut'.

described

deferred

considered

mentioned

3. To begin with I would like to take ......... over the name itself.

outcome

issue

trouble

pains

4. 'Super' to my mind suggests ........., which it does not possess.

outstanding

wonderful

excellent

excellence

5. 'Cut' I should have thought was an essential ......... of any lawnmower.

require

requirement

requires

requiring

6. Unfortunately this does not ......... to 'Supercut'.

concern

attribute

apply

confer

7. The first time I tried to use it, your lawnmower simply ......... over the grass but did not cut it.

walked

rolled

strode

tripped

8. ......... the grass was flat but it was still as long as when I had started.

Confessing

Confessed

Admitted

Admittedly

9. What I would like you to do is to pay me ......... my money and take 'Supercut' away.

back

return

again

reply

10. Finally I want someone to come and cut my grass at your .......... Yours faithfully, Herb Grass.

expenditure

expense

expending

expends

11. Dear Charles I thought it was ......... time I wrote to you and told you what I've been up to.

in

about

at

by

12. My main news is that Mary has at long last ......... to marry me.

concerned

convened

concerted

consented

13. She puts it another way and says she will be able to make an ......... man of me.

honest

honour

honestly

honourable

14. And now I come to a very important ......... I want to ask of you.

favourite

favour

favourable

favouring

15. Putting it ......... I should be delighted if you would agree to be my best man at our wedding.

easily

quietly

fairly

simply

16. I can ......... you that the duties are not in any way complicated.

confirm

assure

assert

affirm

17. In fact you could not possibly say that the job of best man is at all ..........

arduous

articulate

ardent

arduously

18. This brings me to another point: why aren't you and Sara tying the .........?

noose

rope

knot

string

19. After all why should you two continue to be free and I have to give up my .........?

latitude

liberty

scope

immunity

20. Let me have your ......... as soon as possible. Your old friend, Mick.

return

response

respect

recur